UK postal deliveries
We will normally dispatch all orders received up to 3pm on business day on that same day, Royal Mail 1st Class and typically 94% of customers get them next working day in line with Royal Mail deliveries.
These go by airmail and take between 5 -10 working days for Europe and 10--15 for anywhere else in the world. Please contact us if you require special delivery. We are here to help!
Please note that when ordering by Courier, for orders before 12pm, it goes out that day for delivery NEXT BUSINESS DAY i.e if you order Monday you get it Tuesday, but please note if you order on a Friday, the next business day is Monday and not Saturday! The service is a signed for service and you need to ensure that you are in on the day of the delivery. If you are not present the Courier will card you and then you either need to re-arrange delivery or pick it up from the depot. If you fail to collect it or you are absent when the courier calls again, a redelivery charge may apply.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.